• For samples, we ship by DHL (3 - 5 days according to different countries)
• For more than 50kgs, we recommend Air freight or DHL 3 - 8 days on the way.
• For more than 300Kgs, sea shipping is recommended. (usually about one month)
T/T (USD or RMB), Paypal(4.4% fee) and Western union, and pay by Trade Assurance on Alibaba(5% commission)
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: What's the lead time?
A: Samples need 1-3working days, mass products need 7-15 days. if there is in stock, we will be more quick
According to your order quantity.
Q: How do you ship the goods and how long does it take to arrive?
A: Express(DHL,UPS,FeDex Or TNT), Air or Sea shipment is available depending on your need.
Q: How to precede the order if I have logo to print?
A: if you could design the logo or package by AI file, that is best and save time , then we will do sample, after confirmation, we will go to mass production.
Q: How to deal with the faulty?
A:Firstly, our defective rate is less than 0.2%, so there is no big problem to the During the guarantee period, we will resend new products with the new order for small quantity.
Q: If we place a large order with you , could you give us some discounts?
A: Of course, we would grant you more favorable price to promote business relationship and cooperation.
Q: What certifications do you have
A: We have did CE RoHS for some products to make sure it could pass the customs and can sell in your countries.